BestYearsLiving.com

Privacy Policy

Last updated: March 19, 2026

1. Introduction

BestYearsLiving.com (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at bestyearsliving.com (the “Site”) or submit information through our forms, including our cash offer request form.

This policy is designed to comply with applicable federal and state privacy laws, including but not limited to the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the privacy laws of all 50 U.S. states.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and property address (when you submit our cash offer form)
  • Email address (when you subscribe to our newsletter)
  • Name, email, and message content (when you use our contact form)
  • Any other information you voluntarily provide through forms or communications

Information collected automatically:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, referring URLs, and click patterns
  • Cookies, pixels, and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your cash offer request and connect you with qualified home buyers
  • To deliver newsletter content you have subscribed to
  • To respond to inquiries submitted through our contact form
  • To improve our website content, functionality, and user experience
  • To analyze site traffic and understand which content is most helpful
  • To comply with legal obligations and enforce our Terms of Use
  • To detect and prevent fraud, abuse, or security issues

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

  • Cash home buyers and real estate investors: When you submit a cash offer request, we may share your name, contact information, and property details with qualified buyers who may make you an offer. You consent to this sharing when you submit the form.
  • Service providers: Third-party companies that help us operate our website, process forms, send emails, and analyze traffic (e.g., form processors, email platforms, analytics tools).
  • Legal and regulatory: When required by law, subpoena, court order, or to protect our rights, safety, or property.

We do not sell your personal information for monetary consideration. If our data sharing practices constitute a “sale” or “sharing” under applicable state laws (such as the CCPA), you have the right to opt out as described in Section 8.

5. TCPA Compliance & Consent to Contact

By submitting your phone number through any form on this Site, you provide your express written consent to be contacted by BestYearsLiving.com, its affiliates, and its authorized third-party partners at the phone number you provided. You agree to receive:

  • Phone calls (including calls made using an automatic telephone dialing system or prerecorded/artificial voice)
  • Text messages (SMS/MMS)
  • Emails related to your inquiry

This consent is not a condition of purchasing any goods or services. You may revoke your consent at any time by contacting us at contact@bestyearsliving.com, replying STOP to any text message, or calling us and requesting removal. Standard message and data rates may apply. Message frequency varies.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies for the following purposes:

  • Essential cookies: Required for the Site to function properly (e.g., form submissions, session management).
  • Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics). These collect anonymized usage data.
  • Advertising/tracking cookies: Used to measure the effectiveness of our marketing campaigns and may be used for retargeting.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect Site functionality. For EU/EEA visitors, we obtain consent before placing non-essential cookies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead information is typically retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe. You may request deletion at any time (see Section 8).

8. Your Privacy Rights

Depending on your state of residence or jurisdiction, you may have the following rights regarding your personal information:

All U.S. Residents

  • Unsubscribe from marketing emails at any time using the unsubscribe link in any email
  • Opt out of text messages by replying STOP
  • Request deletion of your personal information by emailing us

California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act and California Privacy Rights Act, you have the right to:

  • Know what personal information we collect, use, and disclose about you
  • Request deletion of your personal information
  • Opt out of the “sale” or “sharing” of your personal information
  • Correct inaccurate personal information
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising your rights

To exercise these rights, email us at contact@bestyearsliving.com with the subject line “CCPA Request.” We will verify your identity and respond within 45 days.

Virginia Residents (VCDPA)

Under the Virginia Consumer Data Protection Act, Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, sale of personal data, and profiling.

Colorado Residents (CPA)

Under the Colorado Privacy Act, Colorado residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and profiling.

Connecticut Residents (CTDPA)

Under the Connecticut Data Privacy Act, Connecticut residents have the right to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, sale of personal data, and profiling.

Utah Residents (UCPA)

Under the Utah Consumer Privacy Act, Utah residents have the right to access and delete their personal data and to opt out of the sale of personal data and targeted advertising.

Texas Residents (TDPSA)

Under the Texas Data Privacy and Security Act, Texas residents have the right to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, sale of personal data, and profiling.

Oregon Residents (OCPA)

Under the Oregon Consumer Privacy Act, Oregon residents have the right to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, sale of personal data, and profiling.

Montana, Iowa, Indiana, Tennessee, Florida, Delaware, New Hampshire, New Jersey, Nebraska, Maryland, Minnesota, Rhode Island, Kentucky Residents

These states have enacted or are enacting comprehensive consumer privacy laws that provide residents with rights similar to those described above, including the right to access, delete, correct, and opt out of the sale or sharing of personal data. We honor all applicable state privacy rights. Contact us to exercise your rights under your state’s law.

All Other U.S. States

Even if your state does not have a comprehensive privacy law, we extend the following rights to all U.S. residents: the right to request access to the personal data we hold about you, the right to request deletion of your personal data, and the right to opt out of marketing communications. Contact us at contact@bestyearsliving.com to exercise these rights.

European Economic Area, UK & GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and UK GDPR apply to our processing of your personal data. Your rights include:

  • Right of access — obtain a copy of your personal data
  • Right to rectification — correct inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing, including direct marketing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local data protection authority

Our legal basis for processing your data includes: consent (for marketing communications and non-essential cookies), legitimate interests (for site analytics and fraud prevention), and contractual necessity (for responding to your service requests).

For GDPR inquiries, contact our data protection contact at contact@bestyearsliving.com.

9. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals. There is no uniform standard for responding to DNT signals. We do not currently respond to DNT signals, but we support the opt-out mechanisms described in this policy.

10. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us at contact@bestyearsliving.com.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit (SSL/TLS), secure form processing, and limited access to personal data on a need-to-know basis. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

12. International Data Transfers

Our Site is operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer. For EEA/UK users, we ensure that appropriate safeguards are in place for international data transfers as required by the GDPR.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where required by law, provide additional notice (such as an email notification). We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint, contact us at:

BestYearsLiving.com
Email: contact@bestyearsliving.com

For CCPA requests, include “CCPA Request” in the subject line.
For GDPR requests, include “GDPR Request” in the subject line.
For TCPA opt-out, include “TCPA Opt-Out” in the subject line or reply STOP to any text message.